Automating Adobe Analytics CIDs


A major global commercial bank used Uplifter to manage its Adobe Analytics CID tracking codes across their teams.


Executive summary

Situation

A major global commercial bank was struggling to manage its Adobe Campaign IDs (CIDs). The process was manual and highly error-prone.

The problem

Using Excel to create one campaign link could easily take 30 minutes.

The process was manual and highly error-prone.

The impact

  • Mistakes were easily made, many links weren’t tracked at all, and valuable data was not collected.

  • Marketers then wasted time copying spreadsheets of CIDs and uploading them to Adobe Analytics.

  • Analysts would waste hours trying to find missing data that didn’t exist.

  • Campaign managers were unable to make data-driven decisions.

The solution

Marketing and agency staff use Uplifter to create consistent CIDs across all campaigns globally.

Uplifter uploads the latest CIDs to Adobe Analytics – this process is automated and error-free.

Outcomes

  • Marketers can self-serve error-free CIDs, short links, QR codes and reports.

  • Agencies can create their own links without bothering the client’s marketing team. Campaigns can go live quicker and be more responsive to changes.

  • All marketing campaign activity is now correctly tracked, across every channel.

  • Time taken to create a CID has dropped from 30 minutes to less than 60 seconds.

  • Analysts have saved hours uploading CID tables to Adobe Analytics and can focus on higher value activities.

  • Better quality data has led to more insightful campaign reporting and attribution. Acquisition managers can finally compare and improve performance.  


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